Before you place an order, if you have any questions relating to these terms and conditions please contact us on sales@charlotteandersen.co.uk

Definitions

  • "Conditions," means the arrangements, specification and rules detailed below.
  • "Product," means an item for sale on this Website;
  • "Details," means information regarding a product
  • "User", “you” and “your,” means any person who wishes to purchase a product from the web site.
  • "we", "us" and "our" means Charlotte andrsen website
  • "Personal Information," means the details provided by you on registration
  • "Website," means the website located at www.charlotteandersen.co.uk or any subsequent URL which may replace it;
  • "Cookies," means small text files which our Website places on your computer's hard drive to store information about your shopping session and to identify your computer;  "United Kingdom," means England, Wales, Scotland and Northern Ireland]

Privacy Policy

We, will treat all your Personal Information (including data available on public registers) as confidential (although we reserve the right to disclose this information in the circumstances set out below). We will keep it secure and we will comply with, current UK Data Protection and consumer legislation. When you shop on this Website we will ask you to input Personal Information such as your name, e-mail address, billing address, delivery address, telephone number and credit card details. Credit card or other payment information will be collected by a third party payment services provider on a secure server using 128 bit ciphers and standard SSL technology. We and our third party providers may collect details such as information about where you are on the internet (e.g. the URL you came from, IP address, domain types like. co.uk and .com), your browser type, the country and telephone area code where your computer is located, the pages of our website that were viewed during your visit, the advertisements you clicked on, and any search terms that you entered on our website. We may collect this information even if you do not register with us.

We may use your information for some of the following purposes:

  • Processing your order
  • For statistical purposes to improve this Website and its services to you
  • To serve website content and advertisements to you
  • To notify you of products and special offers that may be of interest to you

You agree that you do not object to us contacting you for any of the above purposes whether by telephone, e-mail or in writing and you confirm that you do not and will not consider any of the above as being a breach of any of your rights under the Telecommunications (Data Protection and Privacy) Regulations 1999.

You may unsubscribe from our contact list at any time by replying to a promotional e-mail with the word "unsubscribe" in the subject line or by e-mailing us at sales@charlotteandersen.co.uk

Your Personal Information may be disclosed to other reputable third parties who will help process your order. Anderson Textiles stores require all such third parties to treat your personal information as fully confidential and to fully comply with all applicable UK Data Protection and consumer legislation. We will not release your Personal Information to any company outside of Anderson Textiles stores for mailing or marketing purposes. You should be aware that if we are requested by the police or any other regulatory or government authority investigating suspected illegal activities to provide your Personal Information and/or User Information we are entitled do so.

Cookies

We use Cookies to keep track of your current shopping session to personalise your experience and so that you may retrieve your shopping cart at any time - if you do not accept Cookies you will not be able to use this Website. Please check back frequently to see any updates or changes to our privacy policy. Questions regarding this Policy should be directed to sales@charlotteandersen.co.uk

Indemnity

You agree fully to indemnify, defend and hold us, and our officers, directors, employees, agents and suppliers, harmless immediately on demand, from and against all claims, liability, damages, losses, costs and expenses, including reasonable legal fees, arising out of any breach of the Conditions by you or any other liabilities arising out of your use of this Website, or the use by any other person accessing the Website using your shopping account and / or your Personal Information.

Our rights

We reserve the right to: modify or withdraw, temporarily or permanently, this Website (or any part thereof) with or without notice to you and you confirm that we shall not be liable to you or any third party for any modification to or withdrawal of the Website; and/or change the Conditions from time to time, and your continued use of the Website (or any part thereof) following such change shall be deemed to be your acceptance of such change. It is your responsibility to check regularly to determine whether the Conditions have been changed. If you do not agree to any change to the Conditions then you must immediately stop using the Website.

Third party links

In order to provide increased value to our Users, we may provide links to other websites or resources for you to access at your sole discretion. You acknowledge and agree that, as you have chosen to enter the linked website we are not responsible for the availability of such external sites or resources, and do not review or endorse and are not responsible or liable, directly or indirectly, for

i. the privacy practices of such websites, ii. the content of such websites, including (without limitation) any advertising, content, products, goods or other materials or services on or available from such websites or resource. iii. the use to which others make of these websites or resources, nor for any damage, loss or offence caused or alleged to be caused by, or in connection with, the use of or reliance on any such advertising, content, products, goods or other materials or services available on such external websites or resources.

General Intellectual property and right to use

You acknowledge and agree that all copyright, trademarks and all other intellectual property rights in all material or content supplied as part of the Website shall remain at all times vested in us or our licensors. You are permitted to use this material only as expressly authorised by us or our licensors. You acknowledge and agree that the material and content contained within the Website is made available for your personal non-commercial use only and that you may (if necessary to make a Purchase) download such material and content onto only one computer hard drive for such purpose. Any other use of the material and content of the Website is strictly prohibited. You agree not to (and agree not to assist or facilitate any third party to copy, reproduce, transmit, publish, display, distribute, commercially exploit or create derivative works of such material and content.

The password in use with the website is solely to be used by the registered person.

We reserve the right to close your account if it has been misused in any way, or you have provided your password or log in details to any other person.

Contacting Us

If you have further questions about Andersen textiles ltd or comments, contact us at sales@charlotteandersen.co.uk